Last Updated: 08/2023
Kloeckner Metals Corporation (“Kloeckner,” “we,” “us,” or “our”), is a leading distributor of metal products and related services. This Privacy Policy is designed to help you understand how we collect, use, process, and share your personal information, and to help you understand and exercise your privacy rights.
1. SCOPE AND UPDATES TO THIS PRIVACY POLICY
This Privacy Policy applies to personal information processed by us, including on our website (kloecknermetals.com), mobile applications, and other online or offline offerings. This Privacy Policy does not apply to websites or services operated by our affiliates. To make this Privacy Policy easier to read, our websites, mobile applications, and other offerings are collectively called the “Services.”
Changes to our Privacy Policy. We may revise this Privacy Policy from time to time in our sole discretion. If there are any material changes to this Privacy Policy, we will notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you continue to use our Services after the new Privacy Policy takes effect.
2. PERSONAL INFORMATION WE COLLECT
The categories of personal information we collect depend on how you interact with us, our Services, and the requirements of applicable law. We collect information that you provide to us, information we obtain automatically when you use our Services, and information from other sources such as third-party services and organizations, as described below. For residents of certain states, additional disclosures about the information we collect is available in our supplemental disclosure below.
A. Personal Information You Provide to Us Directly
We may collect personal information that you provide to us.
B. Personal Information Collected Automatically
We may collect personal information automatically when you use our Services.
Our uses of these Technologies fall into the following general categories:
See “Your Privacy Choices and Rights” below to understand your choices regarding these Technologies.
C. Personal Information Collected from Other Sources
Third-Party Services and Sources. We may obtain personal information about you from other sources, including through third-party services and organizations. For example, if you access our Services through a third-party application, such as an app store, a third-party login service, or a social networking site, we may collect personal information about you from that third-party application that you have made available via your privacy settings.
Referrals and Sharing Features. Our Services may offer various tools and functionalities that allow you to provide personal information about your friends through our referral service. Our referral services may also allow you to forward or share certain content with a friend or colleague, such as an email inviting your friend to use our Services. Please only share with us contact information of people with whom you have a relationship (e.g., relative, friend, neighbor, or co-worker).
3. HOW WE USE YOUR PERSONAL INFORMATION
We use your personal information for a variety of business purposes, including to provide our Services, for administrative purposes, and to market our products and Services, as described below.
A. Provide Our Services
We use your information to fulfil our contract with you and provide you with our Services, such as:
B. Administrative Purposes
We use your information for various administrative purposes, such as:
We may use your information for other legitimate business purposes as permitted by law.
C. Marketing and Advertising our Products and Services
We may use personal information to tailor and provide you with content and advertisements about our won and third-parties’ products and services. We may provide you with these materials as permitted by applicable law.
Some of the ways we market to you include email campaigns, text messages, custom audiences advertising, and “interest-based” or “personalized advertising,” including through cross-device tracking.
If you have any questions about our marketing practices or if you would like to opt out of the use of your personal information for marketing purposes you may contact us at any time as set forth in “Contact Us” below.
D. With Your Consent
We may use personal information for other purposes that are clearly disclosed to you at the time you provide personal information or with your consent.
E. Other Purposes
We also use your personal information for other purposes as requested by you or as permitted by applicable law.
4. HOW WE DISCLOSE YOUR PERSONAL INFORMATION
We disclose your personal information to third parties for a variety of business purposes, including to provide our Services, to protect us or others, or in the event of a major business transaction such as a merger, sale, or asset transfer, as described below.
A. Disclosures to Provide our Services
The categories of third parties with whom we may share your personal information are described below.
We may also share your information with third parties as appropriate and permitted by law. The privacy choices you may have about your personal information are determined by applicable law and are described in Section 5 below.
B. Disclosures to Protect Us or Others
We may access, preserve, and disclose any information we store associated with you to external parties if we, in good faith, believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal process, such as a court order or subpoena; protect your, our, or others’ rights, property, or safety; enforce our policies or contracts; collect amounts owed to us; or assist with an investigation or prosecution of suspected or actual illegal activity.
C. Disclosure in the Event of Merger, Sale, or Other Asset Transfers
If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction, as permitted by law and/or contract.
5. YOUR PRIVACY CHOICES AND RIGHTS
Your Privacy Choices. The privacy choices you may have about your personal information are determined by applicable law and are described below.
Please note you must separately opt out in each browser and on each device.
If you have any questions about your privacy choices, you can contact us as set forth in “Contact Us” below.
Your Privacy Rights. In accordance with applicable law, you may have the right to:
If you would like to exercise any of these rights, please contact us as set forth in “Contact Us” below. We will process such requests in accordance with applicable laws.
6. SECURITY OF YOUR INFORMATION
We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, no system is 100% secure, and we cannot ensure or warrant the security of any information you provide to us. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized access, use, disclosure, or loss of personal information.
By using our Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on our Services, by mail, or by sending an email to you.
7. INTERNATIONAL DATA TRANSFERS
All information processed by us may be transferred, processed, and stored anywhere in the world, including, but not limited to, the United States or other countries, which may have data protection laws that are different from the laws where you live. We endeavor to safeguard your information consistent with the requirements of applicable laws.
If we transfer personal information which originates in the European Economic Area, Switzerland, and/or the United Kingdom to a country that has not been found to provide an adequate level of protection under applicable data protection laws, one of the safeguards we may use to support such transfer is the EU Standard Contractual Clauses.
For more information about the safeguards we use for international transfers of your personal information, please contact us as set forth below.
8. RETENTION OF PERSONAL INFORMATION
We store the personal information we collect as described in this Privacy Policy for as long as you use our Services, or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws, or based upon other criteria, including, but not limited to, the sensitivity and volume of such data. Additionally, we endeavor to retain all such personal information in accordance with legal requirements.
9. SUPPLEMENTAL NOTICE FOR RESIDENTS OF CERTAIN U.S. STATES
This Supplemental Notice is for residents of states that have adopted comprehensive privacy legislation and others that may come into effect from time to time, including, but not limited to, California, Connecticut, Colorado, Nevada, Utah, and Virginia (to the extent applicable to you as a resident or consumer within these are referred to as, “Applicable State Laws”).
The following table describes the categories of personal information Kloeckner Metals collected, the purpose for which we collected the data, and whether we disclosed that personal information for a business purpose (e.g., to a service provider) in the preceding 12 months.
Category of Personal Information Identifiers | Categories of Sources of Information | Business/Commercial Purposes for Collection | Categories of Third Parties with Whom Information Was Shared |
Identifiers
Examples: real name; alias; postal address; telephone numbers; unique personal identifier; online identifier; Internet Protocol Address; email address; account name, social security number, driver’s license number, passport number and other similar identifiers. |
Directly from potential and existing customers (online and offline) |
|
Services Providers (including DMS Companies, Marketing and Advertising Companies, Computer Software Companies, Professional
Service Firms, Website and Application Development Companies, Information Technology Services Companies, Data Storage Companies, Data Analytics Companies, and Management Companies); Government Agencies; and Authorized Third Parties |
Personal Information Categories
Examples: name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information. |
Directly from consumers (online or offline) Through the use of our Services (e.g., through cookies or our App)
Social Media Companies |
|
Services Providers (including DMS Companies, Marketing Companies, Computer Software Companies, Professional Service Firms, Website and Application Development Companies, Information Technology Services Companies, Data Storage Companies, Data Analytics Companies, and Management Companies); Government Agencies; and Authorized Third Parties. |
Characteristics of protected classifications under California or federal law
Examples: age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). |
Directly from customers (online or offline)
Through the use of our services (e.g., through cookies or our App) Social Media Companies |
|
Services Providers (including DMS Companies, Marketing Companies, Computer Software Companies, Professional Service Firms, Website and Application Development Companies, Information Technology Services Companies, Data Storage Companies, Data Analytics Companies, and Management Companies); Government Agencies; and Authorized Third Parties. |
Commercial Information
Examples: records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. |
Directly from customers (online or offline)
Through the use of our Services (e.g., through cookies or our App) Social Media Companies |
|
Services Providers (including DMS Companies, Marketing Companies, Computer Software Companies, Professional Service Firms, Website and Application Development Companies, Information Technology Services Companies, Data Storage Companies, Data Analytics Companies, and Management Companies); Government Agencies; and Authorized Third Parties |
Biometric Information | None | None | None |
Internet or other electronic network activity information
Examples: browsing history; search history; and information regarding a consumer’s interaction with an internet website, application, or advertisement. |
Directly from consumers (online or offline)
Through the use of our Services (e.g., through cookies or our App) Social Media Companies |
|
Service Providers (including Computer Software Companies, Website and Application Development Companies, Information Technology Services Companies, Data Storage Companies, Marketing and Advertising Companies, and Data Analytics Companies) |
Geolocation data Examples: the geographic location (latitude and longitude) of an internet-connected device such as a cell phone, tablet or computer or any other device connected to the internet and used to visit our websites or use our applications |
Through the use of our Services (e.g., through cookies or our App) |
|
Service Providers (including Computer Software Companies, Website and Application Development Companies, Information Technology Services Companies, Data Storage Companies, and Data Analytics Companies) |
Audio, electronic visual, thermal, olfactory of similar information
Examples: information from voicemail messages and/or recorded phone calls, and video surveillance at our stores. |
Directly from customers (online or offline) |
|
Services Providers (including DMS Companies, Marketing Companies, Computer Software Companies, Professional Service Firms, Website and Application Development Companies, Information Technology Services Companies, Data Storage Companies, Data Analytics Companies, and Management Companies); and Government Agencies Management Companies); Government Agencies; and Authorized Third Parties. |
Additional information about the categories of sources from which we collect personal information and our business and commercial purposes for using personal information are set forth in “Personal Information We Collect” and “How We Use Your Personal Information” above, respectively. We currently do not process sensitive personal information for any purposes other than those specified in Cal. Civ. Code § 1798.121 and the related regulations.
“Sales” of Personal Information and “Sharing” of Personal Information for Advertising Purposes
For purposes of Applicable State Law, we do not “sell” personal information, nor do we have actual knowledge of any “sale” of personal information of minors under 16 years of age, as the term “sell” is commonly understood. That said, we may share information with third-party advertising partners for the purpose of promoting our Services as described above, such as for cross-context behavioral and targeted advertising. To the extent that such sharing is considered a “sale,” “share,” or targeted advertising under Applicable State Law, or otherwise subject to an opt-out right under Applicable State law, you may opt-out of such sharing by contacting us as set forth in “Contact Us” below or by following the instructions below:
Please note you must separately opt out in each browser and on each device.
The categories of data we share for cross contextual advertising and targeted advertising include:
Each of these categories may have been shared with our Marketing and Advertising Partners for the purpose of providing targeted advertising and marketing.
Additional Privacy Rights for Residents of Certain States
Based on your state of residency, you may have the Privacy Rights described above in the section titled Your Privacy Rights, here. These rights may include the right to access, portability, correction, deletion, restrict processing of sensitive information, withdraw consent, and opt-out of the “sale” or certain “sharing” of personal information for targeted or cross contextual advertising. You can exercise the privacy rights you have by contacting us as set forth in “Contact Us” below.
Non-Discrimination. Residents of certain states have the right not to receive discriminatory treatment by us for the exercise of their rights conferred by Applicable State Law.
Authorized Agent. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. To authorize an agent, provide written authorization signed by you and your designated agent and contact us as set forth in “Contact Us” below for additional instructions.
Verification. To protect your privacy, we will take steps to reasonably verify your identity before fulfilling your request. These steps may involve asking you to provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, or to answer questions regarding your account and use of our Services. Once you submit a request, we will verify that you are the consumer to which the request pertains by matching data points that you provide with information we maintain. Depending on the type of request you submit, we will attempt to match either two or three of the data points you provided. If we are unable to verify your request with the data points you provided, we may reach out to you for additional information to verify your request.
Appeal. For residents of certain states, you may have the ability to appeal our response to your consumer request. To appeal your decision, contact us as set forth in “Contact Us” below for additional instructions.
De-Identified Information. If we create or receive de-identified information, we will not attempt to reidentify such information, except to comply with applicable law.
California Shine the Light. The California “Shine the Light” law permits users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those parties.
Right for minors to remove posted content. Where required by law, California residents under the age of 18 may request to have their posted content or information removed from the publicly-viewable portions of the Services by contacting us directly as set forth in Contact Us below or logging into their account and removing the content or information using our self-service tools.
Individuals with Disabilities. If you have a disability and need access to our CCPA Privacy Notice in a different format, please contact us at 866-921-6714.
10. CHILDREN’S INFORMATION
The Services are not directed to children under 16 (or other age as required by local law), and we do not knowingly collect personal information from children.
If you are a parent or guardian and believe your child has uploaded personal information to our site without your consent, you may contact us as described in “Contact Us” below. If we become aware that a child has provided us with personal information in violation of applicable law, we will delete any personal information we have collected, unless we have a legal obligation to keep it.
11. OTHER PROVISIONS
Third-Party Websites/Applications. The Services may contain links to other websites/applications and other websites/applications may reference or link to our Services. These third-party services are not controlled by us. We encourage our users to read the privacy policies of each website and application with which they interact. We do not endorse, screen, or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Providing personal information to third-party websites or applications is at your own risk.
12. CONTACT US
Kloeckner Metals is the controller of the personal information we process under this Privacy Policy.
If you have any questions about our privacy practices or this Privacy Policy, or to exercise your rights described in this Privacy Policy, please contact us at: [email protected] or use our webform by clicking here. Or you can or call us at: 1(866)-836-6523.
X
The Kloeckner Metals website uses modern technologies. Unfortunately, your browser doesn't support those technologies.
Download the latest version of one of these browsers to experience the site: