Part Manager FAQ
How can I register for Part Manager?
Please request an account from your Kloeckner sales representative.
I forgot my password. What can I do?
How can I change my password?
I can’t log into Part Manager. What can I do?
How can I delete my Part Manager account?
Please contact your Kloeckner sales representative. Our employees will deactivate your account.
I did not receive an account activation E-Mail. What can I do?
Please check your Spam Folder. If the activation email is not there, you can still use the Forgot Password link on the login page (
https://part.www.kloecknerconnect.com/) to activate your account, if one has been created for you. If you still aren’t able to log in, please contact your Kloeckner sales representative.
How do I know if my release was successful?
Shortly after you enter a release, you will receive a confirmation email. When the release has been successfully converted to a sales order, you will receive an order confirmation from your sales representative.
Am I able to change my release?
Part Manager does not provide a way to change or cancel a release that has been previously entered. If you have further requirements or questions, please contact your Kloeckner sales representative.
What can I do if I have any problems with my order?
Please contact your Kloeckner sales representative for any problems with your order.
My delivered quantity was not what I ordered. How do I resolve this problem?
Please contact your Kloeckner sales representative for any issues regarding your shipments.
Is the information in Part Manager about my parts up to date?
Part Manager is updated with new data constantly throughout the day. If you have any specific questions about what you see in Part Manager, please contact your sales representative.