Privacy Policy

Last Updated: 08/2023

Kloeckner Metals Corporation (“Kloeckner,” “we,” “us,” or “our”), is a leading distributor of metal products and related services. This Privacy Policy is designed to help you understand how we collect, use, process, and share your personal information, and to help you understand and exercise your privacy rights.

  1. SCOPE AND UPDATES TO THIS PRIVACY POLICY
  2. PERSONAL INFORMATION WE COLLECT
  3. HOW WE USE YOUR PERSONAL INFORMATION
  4. HOW WE DISCLOSE YOUR PERSONAL INFORMATION
  5. YOUR PRIVACY CHOICES AND RIGHTS
  6. SECURITY OF YOUR INFORMATION
  7. INTERNATIONAL DATA TRANSFERS
  8. RETENTION OF PERSONAL INFORMATION
  9. SUPPLEMENTAL NOTICE FOR RESIDENTS OF CERTAIN US STATES
  10. CHILDREN’S INFORMATION
  11. OTHER PROVISIONS
  12. CONTACT US

1. SCOPE AND UPDATES TO THIS PRIVACY POLICY

This Privacy Policy applies to personal information processed by us, including on our website (kloecknermetals.com), mobile applications, and other online or offline offerings. This Privacy Policy does not apply to websites or services operated by our affiliates. To make this Privacy Policy easier to read, our websites, mobile applications, and other offerings are collectively called the “Services.”

Changes to our Privacy Policy. We may revise this Privacy Policy from time to time in our sole discretion. If there are any material changes to this Privacy Policy, we will notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you continue to use our Services after the new Privacy Policy takes effect.

2. PERSONAL INFORMATION WE COLLECT

The categories of personal information we collect depend on how you interact with us, our Services, and the requirements of applicable law. We collect information that you provide to us, information we obtain automatically when you use our Services, and information from other sources such as third-party services and organizations, as described below. For residents of certain states, additional disclosures about the information we collect is available in our supplemental disclosure below.

A. Personal Information You Provide to Us Directly

We may collect personal information that you provide to us.

  • Account Creation. We may collect personal information when you create an account, such as name, address, email address, phone number, and password.
  • Purchases. We may collect personal information and details associated with your purchases, including payment information. Any payments made via our Services using a credit or debit card are processed by third-party payment processors. We collect and temporarily store payment card information entered through our Services to facilitate use of our third-party payment processors.
  • Your Communications with Us. We may collect personal information, such as email address, phone number, or mailing address when you request information about our Services, register for our newsletter or loyalty program, request customer or technical support, or otherwise communicate with us. If you use a chat feature through our Services, we and our third-party service providers will collect the information that you provide.
  • Surveys. We may contact you to participate in surveys. If you decide to participate, we may collect personal information from you in connection with the survey.
  • Interactive Features. We and others who use our Services may collect personal information that you submit or make available through our interactive features (e.g., messaging and chat features, commenting functionalities, forums, blogs, and social media pages). Any information you provide using the public sharing features of the Services will be considered “public,” unless otherwise required by applicable law, and is not subject to the privacy protections referenced herein. Please exercise caution before revealing any information that may identify you in the real world to other users.
  • Sweepstakes or Contests. We may collect personal information you provide for any sweepstakes or contests that we offer. In some jurisdictions, we are required to publicly share information of sweepstakes and contest winners.
  • Conferences, Trade Shows, and Other Events. We may collect personal information from individuals when we attend or host conferences, trade shows, and other events.
  • Business Development and Strategic Partnerships. We may collect personal information from individuals and third parties to assess and pursue potential business opportunities.

B. Personal Information Collected Automatically

We may collect personal information automatically when you use our Services.

  • Automatic Collection of Personal Information. We may collect certain information automatically when you use our Services, such as your Internet protocol (IP) address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising and other unique identifiers, browser or device information, location information (including approximate location derived from IP address), and Internet service provider. We may also automatically collect information regarding your use of our Services, such as pages that you visit before, during and after using our Services, information about the links you click, the types of content you interact with, the frequency and duration of your activities, and other information about how you use our Services.
  • Cookie Policy (and Other Technologies). We, as well as third parties that provide content, advertising, or other functionality on our Services, may use cookies, pixel tags, and other technologies (“Technologies”) to automatically collect information through your use of our Services.
    • Cookies. Cookies are small text files placed in device browsers that store preferences and facilitate and enhance your experience.
    • Pixel Tags/Web Beacons. A pixel tag (also known as a web beacon) is a piece of code embedded in our Services that collects information about engagement on our Services. The use of a pixel tag allows us to record, for example, that a user has visited a particular web page or clicked on a particular advertisement. We may also include web beacons in e-mails to understand whether messages have been opened, acted on, or forwarded.

    Our uses of these Technologies fall into the following general categories:

  • Operationally Necessary. This includes Technologies that allow you access to our Services, applications, and tools that are required to identify irregular website behavior, prevent fraudulent activity, improve security, or allow you to make use of our functionality;
  • Performance-Related. We may use Technologies to assess the performance of our Services, including as part of our analytic practices to help us understand how individuals use our Services (see Analytics below);
  • Functionality-Related. We may use Technologies that allow us to offer you enhanced functionality when accessing or using our Services. This may include identifying you when you sign into our Services or keeping track of your specified preferences, interests, or past items viewed;
  • Advertising- or Targeting-Related. We may use first party or third-party Technologies, including cross-device tracking, to deliver content, including ads relevant to your interests, on our Services or on third-party digital properties.
     
    Some of the advertising Technologies we use include:

    • Facebook Connect. For more information about Facebook’s use of your personal information, please visit Facebook’s Data Policy. To learn more about how to opt-out of Facebook’s use of your information, please click here while logged in to your Facebook account.
    • DoubleClick. For more information about Google’s use of your personal information, please visit Google’s privacy policy. To learn more about how to control Google’s use of your information for ads, please click here.
    • Bing Ads. For more information about Microsoft’s use of your personal information, please visit Microsoft’s privacy statement. To learn more about how to control Microsoft’s use of your information for ads, please click here.
    • LinkedIn Ads. For more information about LinkedIn’s use of your personal information, please visit LinkedIn’s privacy policy. To learn more about how to control Microsoft’s use of your information for ads, please click here.

    See “Your Privacy Choices and Rights” below to understand your choices regarding these Technologies.

  • Analytics. We may use Technologies and other third-party tools to process analytics information on our Services. These Technologies allow us to better understand how our digital Services are used and to continually improve and personalize our Services. Some of our analytics partners include:
    • Google Analytics. For more information about how Google uses your personal information (including for its own purposes, e.g., for profiling or linking it to other data), please visit Google Analytics’ Privacy Policy. To learn more about how to opt-out of Google Analytics’ use of your information, please click here.
    • LinkedIn Analytics. For more information about how LinkedIn uses your personal information, please visit LinkedIn Analytics’ Privacy Policy. To learn more about how to opt-out of LinkedIn’s use of your information, please click here.
    • Mouseflow (Session Replay Analytics). We use Mouseflow’s user analytics and session replay analytics services. Mouseflow may record your clicks, mouse movements, scrolling, form fills (keystrokes) in non-excluded fields, pages visited and content, time on site, browser, operating system, device type (desktop/tablet/phone), screen resolution, visitor type (first time/returning), referrer, anonymized IP address, location (city/country), language, and similar meta data. Mouseflow does not collect any information on pages where it is not installed, nor does it track or collect information outside your web browser. If you’d like to opt-out, you can do so at https://mouseflow.com/opt-out. If you’d like to obtain a copy of your data, make a correction, or have it erased, please contact us first or, as a secondary option, contact Mouseflow at [email protected]. For more information, see Mouseflow’s Privacy Policy at http://mouseflow.com/privacy/. For more information on Mouseflow and CCPA/VCDPA visit https://mouseflow.com/ccpa.
  • Social Media Platforms. Our Services may contain social media buttons, such as Facebook, Instagram, Twitter etc., which might include widgets such as the “share this” button or other interactive mini program). These features may collect personal information such as your IP address and which page you are visiting on our Services and may set a cookie to enable the feature to function properly. Your interactions with these platforms are governed by the privacy policy of the company providing it.

C. Personal Information Collected from Other Sources

Third-Party Services and Sources. We may obtain personal information about you from other sources, including through third-party services and organizations. For example, if you access our Services through a third-party application, such as an app store, a third-party login service, or a social networking site, we may collect personal information about you from that third-party application that you have made available via your privacy settings.

Referrals and Sharing Features. Our Services may offer various tools and functionalities that allow you to provide personal information about your friends through our referral service. Our referral services may also allow you to forward or share certain content with a friend or colleague, such as an email inviting your friend to use our Services. Please only share with us contact information of people with whom you have a relationship (e.g., relative, friend, neighbor, or co-worker).

3. HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information for a variety of business purposes, including to provide our Services, for administrative purposes, and to market our products and Services, as described below.

A. Provide Our Services

We use your information to fulfil our contract with you and provide you with our Services, such as:

  • Managing your information and accounts;
  • Providing access to certain areas, functionalities, and features of our Services;
  • Answering requests for customer or technical support;
  • Communicating with you about your account, activities on our Services, policy changes, and information you request about our products and Servcies;
  • Processing your financial information and other payment methods for products or Services purchased;
  • Processing applications if you apply for a job we post on our Services; and
  • Allowing you to register for events.

B. Administrative Purposes

We use your information for various administrative purposes, such as:

  • Pursuing our legitimate interests such as direct marketing, research and development (including marketing research), network and information security, and fraud prevention;
  • Detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity;
  • Measuring interest and engagement in our Services;
  • Short-term, transient use, such as contextual customization of ads;
  • Improving, upgrading, or enhancing our Services;
  • Developing new products and services;
  • Ensuring internal quality control and safety;
  • Authenticating and verifying individual identities, including requests to exercise your rights under this Privacy Policy;
  • Debugging to identify and repair errors with our Services;
  • Auditing relating to interactions, transactions, and other compliance activities;
  • Sharing personal information with third parties as needed to provide the Services;
  • Enforcing our agreements and policies; and
  • Carrying out activities that are required to comply with our legal obligations.

We may use your information for other legitimate business purposes as permitted by law.

C. Marketing and Advertising our Products and Services

We may use personal information to tailor and provide you with content and advertisements about our won and third-parties’ products and services. We may provide you with these materials as permitted by applicable law.

Some of the ways we market to you include email campaigns, text messages, custom audiences advertising, and “interest-based” or “personalized advertising,” including through cross-device tracking.

If you have any questions about our marketing practices or if you would like to opt out of the use of your personal information for marketing purposes you may contact us at any time as set forth in “Contact Us” below.

D. With Your Consent

We may use personal information for other purposes that are clearly disclosed to you at the time you provide personal information or with your consent.

E. Other Purposes

We also use your personal information for other purposes as requested by you or as permitted by applicable law.

  • Automated Decision Making. We may engage in automated decision making, including profiling. Our processing of your personal information will not result in a decision based solely on automated processing that significantly affects you unless such a decision is necessary as part of a contract we have with you, we have your consent, or we are permitted by law to engage in such automated decision making. If you have questions about our automated decision making, you may contact us as set forth in “Contact Us” below.
  • De-identified and Aggregated Information. We may use personal information to create de-identified and/or aggregated information, such as demographic information, information about the device from which you access our Services, or other analyses we create.

4. HOW WE DISCLOSE YOUR PERSONAL INFORMATION

We disclose your personal information to third parties for a variety of business purposes, including to provide our Services, to protect us or others, or in the event of a major business transaction such as a merger, sale, or asset transfer, as described below.

A. Disclosures to Provide our Services

The categories of third parties with whom we may share your personal information are described below.

  • Service Providers. We may share your personal information with our third-party service providers and vendors that assist us with the provision of our Services. This includes service providers and vendors that provide us with IT support, hosting, payment processing, credit services, customer service, and related services.
  • Business Partners. We may share your personal information with business partners to provide you with a product or service you have requested. We may also share your personal information with business partners with whom we jointly offer products or services.
  • Affiliates. We may share your personal information with our company affiliates for example: for our administrative purposes, IT management, or for them to provide services to you or support and supplement the Services we provide.
  • Advertising Partners. Through our Services, we may share your personal information with third-party advertising partners. These third-party advertising partners may set Technologies and other tracking tools on our Services to collect information regarding your activities and your device (e.g., your IP address, cookie identifiers, page(s) visited, location, time of day). These advertising partners may use this information (and similar information collected from other services) for purposes of delivering personalized advertisements to you when you visit digital properties within their networks. This practice is commonly referred to as “interest-based advertising,” “cross-context behavioral advertising,” or “personalized advertising.”

We may also share your information with third parties as appropriate and permitted by law. The privacy choices you may have about your personal information are determined by applicable law and are described in Section 5 below.

B. Disclosures to Protect Us or Others

We may access, preserve, and disclose any information we store associated with you to external parties if we, in good faith, believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal process, such as a court order or subpoena; protect your, our, or others’ rights, property, or safety; enforce our policies or contracts; collect amounts owed to us; or assist with an investigation or prosecution of suspected or actual illegal activity.

C. Disclosure in the Event of Merger, Sale, or Other Asset Transfers

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction, as permitted by law and/or contract.

5. YOUR PRIVACY CHOICES AND RIGHTS

Your Privacy Choices. The privacy choices you may have about your personal information are determined by applicable law and are described below.

  • Email Communications. If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails. Note that you will continue to receive transaction-related emails regarding products or Services you have requested. We may also send you certain non-promotional communications regarding us and our Services, and you will not be able to opt out of those communications (e.g., communications regarding our Services or updates to our Terms or this Privacy Policy).
  • Text Messages. If you receive an unwanted text message from us, you may opt out of receiving future text messages from us by following the instructions in the text message you have received from us or by otherwise contacting us as set forth in “Contact Us” below.
  • Mobile Devices. We may send you push notifications through our mobile application. You may opt out from receiving these push notifications by changing the settings on your mobile device. With your consent, we may also collect precise location-based information via our mobile application. You may opt out of this collection by changing the settings on your mobile device.
  • Phone calls. If you receive an unwanted phone call from us, you may opt out of receiving future phone calls from us by following the instructions which may be available on the call or by otherwise contacting us as set forth in “Contact Us” below.
  • “Do Not Track.” Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.
  • Cookies and Personalized Advertising. You may stop or restrict the placement of Technologies on your device or remove them by adjusting your preferences as your browser or device permits. However, if you adjust your preferences, our Services may not work properly. Please note that cookie-based opt-outs are not effective on mobile applications. However, you may opt-out of personalized advertisements on some mobile applications by following the instructions for Android, iOS, and others.
     
    The online advertising industry also provides websites from which you may opt out of receiving targeted ads from data partners and other advertising partners that participate in self-regulatory programs. You can access these and learn more about targeted advertising and consumer choice and privacy by visiting the Network Advertising Initiative, the Digital Advertising Alliance, the European Digital Advertising Alliance, and the Digital Advertising Alliance of Canada.

    Please note you must separately opt out in each browser and on each device.

If you have any questions about your privacy choices, you can contact us as set forth in “Contact Us” below.

Your Privacy Rights. In accordance with applicable law, you may have the right to:

  • Access to and Portability of Your Personal Information, including: (i) confirming whether we are processing your personal information; (ii) obtaining access to or a copy of your personal information; and (iii) receiving an electronic copy of personal information that you have provided to us, or asking us to send that information to another company in a structured, commonly used, and machine readable format (also known as the “right of data portability”);
  • Request Correction of your personal information where it is inaccurate or incomplete. In some cases, we may provide self-service tools that enable you to update your personal information;
  • Request Deletion of your personal information;
  • Request Restriction of or Opt-out of our processing of your personal information where the processing involves (i) the sale of your personal information; (ii) the sharing of your personal information for purposes of cross-contextual or targeted advertising; (iii) certain uses of your sensitive personal information, including the right to opt-out of the sharing of sensitive personal information, and (iii) the processing of your personal information for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you; and
  • Withdraw your Consent to our processing of your personal information for certain purposes. Please note that your withdrawal will only take effect for future processing and will not affect the lawfulness of processing before the withdrawal.

If you would like to exercise any of these rights, please contact us as set forth in “Contact Us” below. We will process such requests in accordance with applicable laws.

6. SECURITY OF YOUR INFORMATION

We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, no system is 100% secure, and we cannot ensure or warrant the security of any information you provide to us. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized access, use, disclosure, or loss of personal information.

By using our Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on our Services, by mail, or by sending an email to you.

7. INTERNATIONAL DATA TRANSFERS

All information processed by us may be transferred, processed, and stored anywhere in the world, including, but not limited to, the United States or other countries, which may have data protection laws that are different from the laws where you live. We endeavor to safeguard your information consistent with the requirements of applicable laws.

If we transfer personal information which originates in the European Economic Area, Switzerland, and/or the United Kingdom to a country that has not been found to provide an adequate level of protection under applicable data protection laws, one of the safeguards we may use to support such transfer is the EU Standard Contractual Clauses.

For more information about the safeguards we use for international transfers of your personal information, please contact us as set forth below.

8. RETENTION OF PERSONAL INFORMATION

We store the personal information we collect as described in this Privacy Policy for as long as you use our Services, or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws, or based upon other criteria, including, but not limited to, the sensitivity and volume of such data. Additionally, we endeavor to retain all such personal information in accordance with legal requirements.

9. SUPPLEMENTAL NOTICE FOR RESIDENTS OF CERTAIN U.S. STATES

This Supplemental Notice is for residents of states that have adopted comprehensive privacy legislation and others that may come into effect from time to time, including, but not limited to, California, Connecticut, Colorado, Nevada, Utah, and Virginia (to the extent applicable to you as a resident or consumer within these are referred to as, “Applicable State Laws”).

The following table describes the categories of personal information Kloeckner Metals collected, the purpose for which we collected the data, and whether we disclosed that personal information for a business purpose (e.g., to a service provider) in the preceding 12 months.

Category of Personal Information Identifiers Categories of Sources of Information Business/Commercial Purposes for Collection Categories of Third Parties with Whom Information Was Shared
Identifiers

Examples: real name; alias; postal address; telephone numbers; unique personal identifier; online identifier; Internet Protocol Address; email address; account name, social security number, driver’s license number, passport number and other similar identifiers.

Directly from potential and existing customers (online and offline)
  • Verify your identity
  • Process payments for goods or services
  • Provide, support, personalize, and develop our websites, products, and Services
  • Process and fulfill a request or other transaction submitted to us
  • To complete contracts as well as any disclosures or other documents required by law
  • To create, maintain, customize, enroll in, register for, and secure your customer account
  • Administer and support participation in special offers, special pricing, discounts, and promotions
  • Communicate with you (e.g., for customer service purposes)
  • Marketing and advertising our products and services
  • Research and analytical purposes (e.g., identifying trends and effectiveness of marketing campaigns)
  • For our business operations (e.g., auditing and reporting)
  • Comply with our legal obligations
  • Promote safety, integrity and security, including to prevent fraud
  • Assist us with legal claims, compliance, regulatory and investigative purposes as necessary (including in connection with law enforcement investigations, legal process, or litigation)
  • Protecting our legitimate business interests and legal rights
Services Providers (including DMS Companies, Marketing and Advertising Companies, Computer Software Companies, Professional

Service Firms, Website and Application Development Companies, Information Technology Services Companies, Data Storage Companies, Data Analytics Companies, and Management Companies); Government Agencies; and Authorized Third Parties

Personal Information Categories

Examples: name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information.

Directly from consumers (online or offline) Through the use of our Services (e.g., through cookies or our App)

Social Media Companies

  • Verify your identity Process payments for goods or services
  • To provide, support, personalize, and develop our websites, products, and services
  • Process and fulfill a request or other transaction submitted to us
  • To complete contracts as well as any disclosures or other documents required by law
  • To create, maintain, customize, enroll in, register for, and secure your customer account
  • ·Administer and support participation in special offers, special pricing, discounts, and promotions
  • Communicate with you (e.g., for customer service purposes)
  • Marketing and advertising our products and services
  • Research and analytical purposes (e.g., identifying trends and effectiveness of marketing campaigns)
  • For our business operations (e.g., auditing and reporting)
  • Comply with our legal obligations
  • Promote safety, integrity and security, including to prevent fraud
  • Assist us with legal claims, compliance, regulatory and investigative purposes as necessary (including in connection with law enforcement investigations, legal process, or litigation
  • Protecting our legitimate business interests and legal rights
Services Providers (including DMS Companies, Marketing Companies, Computer Software Companies, Professional Service Firms, Website and Application Development Companies, Information Technology Services Companies, Data Storage Companies, Data Analytics Companies, and Management Companies); Government Agencies; and Authorized Third Parties.
Characteristics of protected classifications under California or federal law

Examples: age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).

Directly from customers (online or offline)

Through the use of our services (e.g., through cookies or our App)

Social Media Companies

  • Verify your identity
  • To provide, support, personalize, and develop our websites, products, and services
  • Process and fulfill a request or other transaction submitted to us
  • To complete contracts as well as any disclosures or other documents required by law
  • To create, maintain, customize, enroll in, register for, and secure your customer account
  • Administer and support participation in special offers, special pricing, discounts, and promotions
  • Communicate with you (e.g., for customer service purposes)
  • Marketing and advertising our products and services
  • Research and analytical purposes (e.g., identifying trends and effectiveness of marketing campaigns)
  • For our business operations (e.g., auditing and reporting)
  • Comply with our legal obligations
  • Promote safety, integrity and security, including to prevent fraud
  • Assist us with legal claims, compliance, regulatory and investigative purposes as necessary (including in connection with law enforcement investigations, legal process, or litigation)
  • Protecting our legitimate business interests and legal rights
Services Providers (including DMS Companies, Marketing Companies, Computer Software Companies, Professional Service Firms, Website and Application Development Companies, Information Technology Services Companies, Data Storage Companies, Data Analytics Companies, and Management Companies); Government Agencies; and Authorized Third Parties.
Commercial Information

Examples: records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

Directly from customers (online or offline)

Through the use of our Services (e.g., through cookies or our App)

Social Media Companies

  • Process payments for goods or services
  • To provide, support, personalize, and develop our websites, products, and services
  • Process and fulfill a request or other transaction submitted to us
  • To complete contracts as well as any disclosures or other documents required by law
  • To create, maintain, customize, enroll in, register for, and secure your customer account
  • Administer and support participation in special offers, special pricing, discounts, and promotions
  • Communicate with you (e.g., for customer service purposes)
  • Marketing and advertising our products and Services
  • Research and analytical purposes (e.g., identifying trends and effectiveness of marketing campaigns)
  • For our business operations (e.g., auditing and reporting)
  • Comply with our legal obligations
  • Promote safety, integrity and security, including to prevent fraud
  • Assist us with legal claims, compliance, regulatory and investigative purposes as necessary (including in connection with law enforcement investigations, legal process, or litigation)
  • Protecting our legitimate business interests and legal rights
Services Providers (including DMS Companies, Marketing Companies, Computer Software Companies, Professional Service Firms, Website and Application Development Companies, Information Technology Services Companies, Data Storage Companies, Data Analytics Companies, and Management Companies); Government Agencies; and Authorized Third Parties
Biometric Information None None None
Internet or other electronic network activity information

Examples: browsing history; search history; and information regarding a consumer’s interaction with an internet website, application, or advertisement.

Directly from consumers (online or offline)

Through the use of our Services (e.g., through cookies or our App)

Social Media Companies

  • To provide, support, personalize, and develop our websites, products, and services
  • Process and fulfill a request or other transaction submitted to us
  • To complete contracts as well as any disclosures or other documents required by law
  • To create, maintain, customize, enroll in, register for, and secure your customer account
  • Administer and support participation in special offers, special pricing, discounts, and promotions
  • Marketing and advertising our products and services
  • Research and analytical purposes (e.g., identifying trends and effectiveness of marketing campaigns)
  • For our business operations (e.g., auditing and reporting)
  • Comply with our legal obligations
  • Promote safety, integrity and security, including to prevent fraud
  • Assist us with legal claims, compliance, regulatory and investigative purposes as necessary (including in connection with law enforcement investigations, legal process, or litigation)
  • Protecting our legitimate business interests and legal rights
Service Providers (including Computer Software Companies, Website and Application Development Companies, Information Technology Services Companies, Data Storage Companies, Marketing and Advertising Companies, and Data Analytics Companies)
Geolocation data
Examples: the geographic location (latitude and longitude) of an internet-connected device such as a cell phone, tablet or computer or any other device connected to the internet and used to visit our websites or use our applications
Through the use of our Services (e.g., through cookies or our App)
  • To provide, support, personalize, and develop our websites, products, and services
  • Process and fulfill a request or other transaction submitted to us
  • To create, maintain, customize, enroll in, register for, and secure your customer account
  • Administer and support participation in special offers, special pricing, discounts, and promotions
  • Marketing and advertising our products and services
  • Research and analytical purposes (e.g., identifying trends and effectiveness of marketing campaigns)
  • For our business operations (e.g., auditing and reporting)
  • Promote safety, integrity and security, including to prevent fraud
  • Assist us with legal claims, compliance, regulatory and investigative purposes as necessary (including in connection with law enforcement investigations, legal process, or litigation)
  • Protecting our legitimate business interests and legal rights
Service Providers (including Computer Software Companies, Website and Application Development Companies, Information Technology Services Companies, Data Storage Companies, and Data Analytics Companies)
Audio, electronic visual, thermal, olfactory of similar information

Examples: information from voicemail messages and/or recorded phone calls, and video surveillance at our stores.

Directly from customers (online or offline)
  • Verify your identity
  • To provide, support, personalize, and develop our websites, products, and services
  • Administer and support participation in special offers, special pricing, discounts, and promotions
  • Communicate with you (e.g., for customer service purposes)
  • For our business operations (e.g., auditing and reporting)
  • Comply with our legal obligations
  • Promote safety, integrity and security, including to prevent fraud
  • Assist us with legal claims, compliance, regulatory and investigative purposes as necessary (including in connection with law enforcement investigations, legal process, or litigation)
  • Protecting our legitimate business interests and legal rights purposes (e.g., identifying trends and effectiveness of marketing campaigns)
  • For our business operations (e.g., auditing and reporting)
  • Promote safety, integrity and security, including to prevent fraud
  • Assist us with legal claims, compliance, regulatory and investigative purposes as necessary (including in connection with law enforcement investigations, legal process, or litigation)
  • Protecting our legitimate business interests and legal rights
Services Providers (including DMS Companies, Marketing Companies, Computer Software Companies, Professional Service Firms, Website and Application Development Companies, Information Technology Services Companies, Data Storage Companies, Data Analytics Companies, and Management Companies); and Government Agencies Management Companies); Government Agencies; and Authorized Third Parties.

Additional information about the categories of sources from which we collect personal information and our business and commercial purposes for using personal information are set forth in “Personal Information We Collect” and “How We Use Your Personal Information” above, respectively. We currently do not process sensitive personal information for any purposes other than those specified in Cal. Civ. Code § 1798.121 and the related regulations.

“Sales” of Personal Information and “Sharing” of Personal Information for Advertising Purposes

For purposes of Applicable State Law, we do not “sell” personal information, nor do we have actual knowledge of any “sale” of personal information of minors under 16 years of age, as the term “sell” is commonly understood. That said, we may share information with third-party advertising partners for the purpose of promoting our Services as described above, such as for cross-context behavioral and targeted advertising. To the extent that such sharing is considered a “sale,” “share,” or targeted advertising under Applicable State Law, or otherwise subject to an opt-out right under Applicable State law, you may opt-out of such sharing by contacting us as set forth in “Contact Us” below or by following the instructions below:

  • Cookies and Personalized Advertising. You may stop or restrict the placement of Technologies on your device or remove them by adjusting your preferences as your browser or device permits. However, if you adjust your preferences, our Services may not work properly. Please note that cookie-based opt-outs are not effective on mobile applications. However, you may opt-out of personalized advertisements on some mobile applications by following the instructions for Android, iOS, and others.
     
    The online advertising industry also provides websites from which you may opt out of receiving targeted ads from data partners and other advertising partners that participate in self-regulatory programs. You can access these and learn more about targeted advertising and consumer choice and privacy by visiting the Network Advertising Initiative, the Digital Advertising Alliance, the European Digital Advertising Alliance, and the Digital Advertising Alliance of Canada.

    Please note you must separately opt out in each browser and on each device.

    The categories of data we share for cross contextual advertising and targeted advertising include:

    • Online Identifiers such as IP address, marketing id, device identifiers and characteristics,
    • Internet or other Electronic Network Activity, such as Browsing and Usage Information; and,
    • Inferences about individual preferences, characteristics, and behaviors.

    Each of these categories may have been shared with our Marketing and Advertising Partners for the purpose of providing targeted advertising and marketing.

Additional Privacy Rights for Residents of Certain States

Based on your state of residency, you may have the Privacy Rights described above in the section titled Your Privacy Rights, here. These rights may include the right to access, portability, correction, deletion, restrict processing of sensitive information, withdraw consent, and opt-out of the “sale” or certain “sharing” of personal information for targeted or cross contextual advertising. You can exercise the privacy rights you have by contacting us as set forth in “Contact Us” below.

Non-Discrimination. Residents of certain states have the right not to receive discriminatory treatment by us for the exercise of their rights conferred by Applicable State Law.

Authorized Agent. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. To authorize an agent, provide written authorization signed by you and your designated agent and contact us as set forth in “Contact Us” below for additional instructions.

Verification. To protect your privacy, we will take steps to reasonably verify your identity before fulfilling your request. These steps may involve asking you to provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, or to answer questions regarding your account and use of our Services. Once you submit a request, we will verify that you are the consumer to which the request pertains by matching data points that you provide with information we maintain. Depending on the type of request you submit, we will attempt to match either two or three of the data points you provided. If we are unable to verify your request with the data points you provided, we may reach out to you for additional information to verify your request.

Appeal. For residents of certain states, you may have the ability to appeal our response to your consumer request. To appeal your decision, contact us as set forth in “Contact Us” below for additional instructions.

De-Identified Information. If we create or receive de-identified information, we will not attempt to reidentify such information, except to comply with applicable law.

California Shine the Light. The California “Shine the Light” law permits users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those parties.

Right for minors to remove posted content. Where required by law, California residents under the age of 18 may request to have their posted content or information removed from the publicly-viewable portions of the Services by contacting us directly as set forth in Contact Us below or logging into their account and removing the content or information using our self-service tools.

Individuals with Disabilities. If you have a disability and need access to our CCPA Privacy Notice in a different format, please contact us at 866-921-6714.

10. CHILDREN’S INFORMATION

The Services are not directed to children under 16 (or other age as required by local law), and we do not knowingly collect personal information from children.

If you are a parent or guardian and believe your child has uploaded personal information to our site without your consent, you may contact us as described in “Contact Us” below. If we become aware that a child has provided us with personal information in violation of applicable law, we will delete any personal information we have collected, unless we have a legal obligation to keep it.

11. OTHER PROVISIONS

Third-Party Websites/Applications. The Services may contain links to other websites/applications and other websites/applications may reference or link to our Services. These third-party services are not controlled by us. We encourage our users to read the privacy policies of each website and application with which they interact. We do not endorse, screen, or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Providing personal information to third-party websites or applications is at your own risk.

12. CONTACT US

Kloeckner Metals is the controller of the personal information we process under this Privacy Policy.

If you have any questions about our privacy practices or this Privacy Policy, or to exercise your rights described in this Privacy Policy, please contact us at: [email protected] or use our webform by clicking here. Or you can or call us at: 1(866)-836-6523.

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